Shipping & Returns

Returns

We take returns for refunds or exchanges within 30 days of the product purchase date. The customer must pay for the return postage, if the item is damaged or faulty we will refund this cost.

Please return the item(s) with a copy of your invoice and whether you would like an exchange or refund to:
Mazeys,
Unit 8B Twydale Business Park,
Skerne Road, 
Driffield,
YO25 6JX,
United Kingdom

Shipping Information

We dispatch every week day excluding UK holidays. If we receive your order by 3pm (UK time) we will aim to dispatch the same day.

All of our products are sent via Royal Mail. For UK addresses, most packages arrive within 3 days. For the rest of the world, this will depend on the local courier that Royal Mail hands your order to.

Shipping Costs

 Location Cost
United Kingdom (including Isle of Man and Channel Islands) Free Shipping on all orders

Europe:

Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Vatican City, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine
£8.00 on all orders
Rest of World

£14.00 on all orders

Duties And Taxes

Any taxes or duty fees incurred by shipping to overseas addresses are the responsibility of the customer and these costs cannot be reclaimed from Mazeys

Where Is My Order?

When your order was dispatched, you should have received a tracking code via email. You can enter the code on Royal Mail's here to track your order.

If you are having issues with your tracking code or have another issue with shipping, you can contact us here